Staff

Patrick Burden, M.S.
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Marcus Hartley, M.S.
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Jonathan King, M.S.
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Joel Ainsworth, B.A.
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Alexus Bond, M.A.
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Leah Cuyno, Ph.D.
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Mike Fisher, MSPM, MBA, PMP
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Michelle Humphrey, B.S.
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Cal Kerr, MBA, M.S., PMP
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Terri McCoy, B.A.
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Alejandra Palma, M.A.
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Diane Sauer
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Bill Schenken, MBA
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Don Schug, Ph.D.
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Trina Wellman, Ph.D.
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Michelle Humphrey

Administrative Assistant

EDUCATION

2010 Bachelor of Science in Business Administration with Emphasis in Marketing. Northern Arizona University

EXPERIENCE

February 2011 - Present
Administrative Assistant, Northern Economics, Inc.

May 2005 - September 2010 (seasonal)
Royal Celebrity Tours
Operations Specialist, May 2010 - September 2010
Liaison between managers, supervisors, and field staff, and the primary contact for all guest service issues. Responsible for maintaining all daily operations documents, and clearly communicating daily activities to field staff, as well as logistical coordination for a multimodal transportation operation, which included train, motor coach, air and sea travel.

Guest Service Representative Supervisor, May 2007 - September 2009
Oversaw, scheduled and trained Guest Service Representatives and Friday Staff in airport, hotel and shipturn operations, which includes the arrivals and departures of over 4,500 guests every week.

Guest Service Representative, May 2005 - September 2006
Provided assistance to guests arriving and departing through the Anchorage International Airport as well as all Anchorage hotel properties. The front line of guest service and the main support staff for other field teams.

August 2007 - May 2008
Northern Arizona University
Resident Assistant
Responsible for daily resident support for 90 upper classmen in apartment style housing. Including planning and implementation of educational, social, and recreational programs.